There may be a full cancellation penalty on the products or services booked and purchased, which cancelled after the cancellation timeline mentioned in the terms and conditions, while making the purchase.
If you or any member of your party wishes to cancel your holiday, you must notify us in writing, in any case the date of cancellation will be at the date on which notice is received by ARCADIA VACATIONS as this incurs administrative cost and retention charges by hotel, the cancellation charges will apply on the following scale:
For the hotels it may take between 10-15 working days for the amount to get credited into your account. Refund policies may vary for every product and service.
1. Date of booking to 30 days before check-in the cancellation charges will be 25% of the package cost.
2. 30 to 15 days before check-in the cancellation charges will be 50% of the package cost.
3. 15 to 7 days before check-in the cancellation charges will be 75% of the package cost.
4. Less than 7 days before check-in Total amount will be forfeited and no refund shall be given.
5. No show Total amount will be forfeited and no refund shall be given/ same is applicable in the scenario where cancellations are due to natural calamities.
Cancellation Policy is subject to change. In Peaks seasons, some hotels may charge 100% cancellation.
